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Privacy Policy

Last Updated: January 2025

At QalbConnect, we are committed to protecting your privacy and ensuring that your personal information is handled with transparency, security, and in accordance with Islamic values. This Privacy Policy explains what information we collect, how it is used, and the rights you have regarding your data.

1. Information We Collect

We collect information to provide a safe, trustworthy, Sharia-compliant matchmaking experience. This includes:

  • Account Information: Name, email, phone number, gender, and masjid affiliation.
  • Profile Information: Biography, preferences, marital status, and Islamic values.
  • Verification Data: Wali/chaperone email, masjid approval, and identity confirmation.
  • Usage Data: Login logs, interactions, and system activity for safety monitoring.
  • Communication Data: Messages between candidates (monitored by masjid when required).

2. How We Use Your Information

  • To create and manage user accounts.
  • To match candidates based on compatibility criteria.
  • To notify your wali and masjid for oversight and verification.
  • To maintain platform safety and investigate abuse reports.
  • To improve platform performance and user experience.
  • To comply with legal obligations and Islamic ethical standards.

3. Masjid and Wali Oversight

QalbConnect is built around community accountability. This means:

  • Masjid administrators may view limited user information for verification.
  • Your wali/chaperone is notified of key events and may access certain interactions.
  • Messages may be reviewed by masjid admins when abuse is reported or Islamic conduct is violated.

4. How We Store & Protect Your Data

We implement industry-leading security and Islamic guidelines for data handling:

  • All data is encrypted in transit and at rest.
  • Access controls are strictly limited to authorized masjid admins and your wali where permitted.
  • Conversations are monitored for abuse only when reported.
  • We never sell or share your data with advertisers.

5. How Long We Keep Your Data

Data is retained only as long as necessary to provide our services or meet legal requirements. If you close your account, certain logs may be retained for security and audit purposes for a limited period.

6. Sharing Your Information

We may share information only in the following cases:

  • With your masjid for verification and oversight.
  • With your wali/chaperone for safety and Islamic compliance.
  • With service providers such as payment processors or email delivery systems.
  • When required by law or to prevent harm.

7. Your Rights

Depending on your region, you may have the right to:

  • Access the information we hold about you.
  • Request corrections to your data.
  • Request deletion of your data.
  • Limit certain types of data processing.
  • Withdraw consent at any time (where applicable).

8. Children's Privacy

QalbConnect is intended only for adults seeking marriage. We do not knowingly collect data from individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be reflected on this page with a new “Last Updated” date.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

support@qalbconnect.com